60-Day Money Back Guarantee
At Temp Theory, we stand by the quality of our ice baths and want you to be completely satisfied with your purchase. If for any reason you are not happy with your ice bath, you can return it within 60 days of the purchase date for a full refund.
Return Conditions:
- The ice bath must be returned unused and in its original packaging.
- Please include all accessories, manuals, and components that came with the product.
- Returns must be accompanied by the original receipt or proof of purchase.
How to Return:
- Contact our customer service team at hello@temptheory.com to initiate the return process.
- Pack the ice bath securely in its original packaging along with all original contents.
- Ship the package to the address provided by our customer service team.
Once we receive and inspect the returned item, we will process your refund within 7 business days. If the product is found to be used or damaged, the return may be refused or a restocking fee may apply.
Thank you for choosing Temp Theory!